Authenticity Guarantee

Every piece on PUSHAS comes from a vetted seller and is authenticated by hand before it reaches you. If it isn't authentic, you get a full refund.

1 in 6Seller applications accepted. Every seller is vetted before they can list.
Every itemInspected and verified by our specialists before it ships.
FASTESTItems already with us, authenticated and ready to dispatch as soon as you order.

How we verify

Three checks
01

Vetted sellers

Sellers apply to list on PUSHAS and only a small share are accepted. Every piece on the marketplace comes from a seller we have verified.

02

Authenticated by hand

Our specialists inspect and verify every item before it ships. Pieces marked FASTEST are already with us, checked and ready to dispatch.

03

Delivered with our guarantee

Once an item passes, it ships to you with tracking. If it is ever found not to be authentic, you are covered by a full refund.

The guarantee

If it isn't authentic, you get a full refund.

Our specialists are thorough, and they are also human. If you believe an item you received is not authentic, contact us. Return it to PUSHAS and, once we confirm it is not authentic, we refund you in full.

Contact us

The details

  1. Refunds are issued once the item has been returned to PUSHAS and confirmed not authentic.
  2. The package remains your responsibility until PUSHAS receives it, so we recommend a tracked service.
  3. Returned items are checked for wear before a refund is made.
  4. Claims found to be false are subject to shipping costs to and from PUSHAS and a 9.5% processing charge.
  5. As a marketplace, PUSHAS makes the final decision on every authenticity case on behalf of our sellers.

Good to know

How do I raise an authenticity concern?

Get in touch through live chat or our contact page with your order number (#PUSHXXXXXX) and tell us what you have noticed. A specialist will take it from there.

What does FASTEST mean?

FASTEST items are already with PUSHAS, authenticated and ready to dispatch as soon as you order.

Who checks the items?

Our team of sneaker, streetwear and collectibles specialists checks every item before it ships.

What if it's authentic but not right for me?

Cancellations and change-of-mind returns are covered by our returns policy, which sets out the timeframes and any charges.

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