FASTEST items are already at a PUSHAS facility and dispatch within 2 business days, with Express available worldwide. Other items travel from the seller to PUSHAS for authentication first, taking 8...
How long does PUSHAS take to deliver? It depends on the item. Sizes marked FASTEST are already at a PUSHAS facility and dispatch within 2 business days, with Express delivery available worldwide. Every other item is sent by the seller to PUSHAS, authenticated by hand, then dispatched, which takes 8 to 26 business days. FASTEST is marked on the listing before you buy, so you can choose speed when you need it.
Here is the honest version of where the time goes. PUSHAS is a marketplace: most items are owned by independent sellers in different cities and countries until the moment you order. That is why a sold-out pair exists on PUSHAS at all. It also means the item makes two journeys, seller to PUSHAS and PUSHAS to you, with authentication in between. FASTEST items have already made the first.
| Listing | Where the item is | Dispatched within | Delivery options after dispatch |
|---|---|---|---|
| FASTEST | Already authenticated and held at a PUSHAS facility | 2 business days | Standard (usually 1 to 7 business days) or Express (usually 1 to 3 business days within Australia; varies overseas) |
| All other items | With the seller; travels to PUSHAS for authentication first | 8 to 26 business days | Standard (usually 1 to 7 business days) |
The 8 to 26 business day window covers the seller packing and sending the item, transit to one of our facilities in Sydney, Hong Kong or Los Angeles, authentication, and dispatch to you. Where the seller is, where you are and how quickly the seller ships all move an order within that range.
The alternative is a seller shipping straight to you with nobody in between. That is faster, and it's how fakes reach buyers. On PUSHAS every item is inspected by a trained PUSHAS authenticator before it ships. If it doesn't pass, it doesn't ship. The 8 to 26 day window exists because that step is never skipped, not because parcels sit in a queue. Read how PUSHAS works for the full journey.
FASTEST is shown on the size or option selector of a listing, so a product can have some sizes marked FASTEST and others not. On a sneaker, you might see "US Mens 10 (Fastest)" next to a plain "US Mens 10". On a sealed Labubu case, "One Size (Fastest)" next to "One Size". The FASTEST option is sometimes priced differently, because it's a different item from a different seller.
True at the time of writing:
Shipping is calculated at checkout from your address and the option you choose, before you pay. Australian buyers see GST and duties at checkout too, with one exception: an order over A$1,000 fulfilled from one of our overseas facilities may be charged import duty and GST on arrival. Buyers elsewhere may pay import duties on arrival, which is usual for cross-border orders. The shipping policy has the detail.
Count the window in business days from the day you ordered. If your order passes the top of its stated window, or tracking shows no movement for 7 business days after dispatch, email orders@pushas.com with your order number. Our team answers 10am to 5pm Sydney time, Monday to Friday, and can tell you exactly where the item is in the process. Customs, carrier delays and remote addresses can add time to any delivery.
Once the item arrives, you're covered the same way whichever route it took: 14 days to return for change of mind, and 14 days to raise a claim under the Authenticity & Legitimacy Guarantee if anything is wrong. The returns guide covers both.
Need it for an event, a birthday or a trip? Choose FASTEST and Express. Chasing a pair, size or sealed case that only one seller has listed? The 8 to 26 day route is how it reaches you authenticated, and it's worth the wait. Browse the Trending edit and look for the FASTEST tag on your size.
FASTEST items dispatch within 2 business days of ordering, with Express available worldwide. All other items are sent by the seller to PUSHAS, authenticated, then dispatched, which takes 8 to 26 business days. Delivery time after dispatch depends on your location and the option chosen at checkout.
FASTEST marks an item that has already been authenticated and is held at a PUSHAS facility, so it dispatches within 2 business days. It appears on the size or option selector of a listing, and Express delivery is available on FASTEST items only.
Because the item travels from the seller to a PUSHAS facility, is authenticated by hand, and is then dispatched to you. The range covers seller handling, transit to PUSHAS and authentication. Items that have already completed that journey are marked FASTEST.
Yes, Express is available worldwide on FASTEST items and is offered at checkout when your order qualifies. Other items are not eligible for Express because they have to reach PUSHAS for authentication first.
You can cancel any order within 2 hours of placing it for a full refund. After that, email orders@pushas.com with your order number and the team will tell you where the item is in the process.
Yes. A tracking number is emailed to you when your order is dispatched from a PUSHAS facility. Allow up to a business day for the carrier's tracking to update.

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